Job Opportunities

Role : Weekend Cellar Door Support

About the role

You will be the face of Hidden Spring for guests enjoying a range of experiences, so you’ll have the confidence, people skills and knowledge to be an engaging, friendly team member. Based at the Tasting Room at Hidden Spring Vineyard, you will welcome visitors, give a background to the business & English wine industry and support tutored tastings. Your duties would also include:

  • Acting as point of contact for Hidden Spring guests

  • Supporting Tour Leaders on a range of guest experiences

  • Providing crucial support between front & back of house operations

  • Cleaning down & setup for experiences & events

  • Promotion of our wines, acting as an ambassador for Hidden Spring

  • A personal alcohol licence is preferred but not essential

  • Working Saturday & Sunday each week between the hours of 11:00 – 17:00 with the possibility of additional hours depending on customer demand and season.

About you

You will have experience in the hospitality or retail sectors, ensuring the very best customer experience whilst maintain a cool head at busy times. You’ll be someone who keeps a keen eye on the rapidly developing English Wine scene in Sussex and beyond. Capable of supporting a busy service whilst maintaining the utmost professionalism and cleanliness standards, you will have the practical experience to hit the ground running for our busy spring/summer season. This role is all about having a warm and welcoming attitude to customers, so we need someone who is immediately engaging, with exceptional people skills and a focus on excellent customer service. The successful candidate will be representing the Hidden Spring brand and team, and will be key member of the  Tasting Room staff. Accordingly, the Weekend Cellar Door Support will be someone who can take responsibility for giving customers a great experience at Hidden Spring.

Your skills and experience will include:

  • Confidence in spending time with guests

  • Wine knowledge and an enthusiasm to learn about wine

  • Ability to deliver exceptional customer service

  • Exceptional cleanliness standards

  • Experience within food and wine preferred

  • Able to work independently using own initiative

  • Friendly, helpful and confident with an engaging personality

Pay commensurate with experience

 

Please complete the form below

Please also send your CV to info@hiddenspring.co.uk